Company hit by massive ransomware attack obtains key to unlock customer files

Kaseya provides a software that allows companies to manage their computer systems, and it supplies that to managed service providers that in turn service tens of thousands of companies. The affected software spread to between 800 and 1,500 companies, Kaseya estimated. Those companies were then unable to access their files. Instead, they were prompted to pay a ransom to get a decryptor key that would return control to them. The ransom demands ranged from $45,000 for smaller companies up to $5 million for larger ones.

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